Colorado Tech purchases subscriptons to a wide variety of online databases for your use as a student. These databases can be used from any CTU lab or outside the school -- using a computer at your home, work, or elsewhere.
If you are having trouble 'logging-in' to All Databases:
· Can't locate your access code? It will be either your CTU ID number or your CTU barcode.
· You see the following message: Sorry, Your identification is not recognized.
You may have mistyped your barcode.
Remember to enter all digits with no spaces. If you think you may not be entered into our system, contact your local (CS or Denver) CTU Library.
If you are having trouble 'opening' a database:
· Make sure your cookies are enabled.
To enable cookies
if you are using Internet Explorer
if you are using Netscape
if you are using AOL
· Cookies are enabled and I still can't get in: For IE users try clearing your cache, cookies and history. Sometimes the cookie that RPA leaves on your hard drive can become corrupted.
· Make sure Java is enabled. Java is required for logging into our RPA system.
If you need to download the latest version of Java Virtual Machine, go to http://java.sun.com/getjava/download.html.
· To add a trusted site (IE): Select "Tools"→ "Internet Options" →
"Security" → "Trusted Sites" → "Sites..." under "Add this Web site to the zone:", add: (uncheck "Require server verification (https:) for all sites in this zone) http://library.colorado-tech.com/ and http://ctu.rpa.dynixasp.com/rpacoltech/webauth.exe
Do you have a personal or corporate firewall?
Firewalls may impede access to our online databases. You may need to disable your firewall to successfully log in.
Norton has a separate "Cookie Blocking" control panel. If you block the library's site even one time using your Norton software, you may not be able to access our information databases.
Our system requires access to cookies from dynixasp.com. For information on how to permit this or to permit all cookies,
please see the Norton (symantec) web site.
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